testing

• Q: Are face masks required?

  A: Face masks are required at Harrah’s Resort SoCal if you are not vaccinated. At this time we are also recommending face masks indoors for all guests.

• Q: Is Valet open?

  A: Yes, Valet services are available for all guests.

• Q: Are there any changes to Hotel services?

  A: Some Resort amenities have been updated as part of our Health & Sanitation Plan:

  • The resort fee is temporarily suspended.
  • Room Service is temporarily suspended.
  • Rooms will only be cleaned upon Check-out.

  
  

• Q: Is smoking allowed?

  A: Smoking of tobacco products is allowed in designated smoking areas. All Table Games and bars are currently designated as non-smoking areas. At Dive, smoking is permitted in the Main Pool and Swim-up Bar areas only. Smoking is not permitted in the Lazy River area. Marijuana and drugs are not permitted at any time.

• Are children allowed at the Resort?

  Minors under the age of 21 are allowed at Harrah’s Resort SoCal but must be accompanied by an adult (21 or older) at all times. Minors under the age of 21 are welcome to enjoy the Lazy River at Dive. All other pool areas are restricted to guests 21+.

• Are pets allowed?

  No. Only service dogs are welcome in all areas of the Resort. A service dog, under the ADA, is a dog trained to help a specific individual with a disability with services such as fetching dropped items, minimal protection work, rescue work, or pulling a wheelchair. Emotional support or other non-service animals are not permitted. All service animals are required to be checked in by resort security.

• How do I access the pool?

  Dive is open to all Hotel guests and guests who reserve a Cabana, Daybed, Luxury Lounger or Orbital Chair for the day. Please bring your Dive Pool Pass and a valid photo ID when checking in to the pool. One pool pass is required for each guest entering the pool. Complete rules and reservation details can be found at: Harrahssocal.com/resort/swim

• Are coolers allowed?

  Coolers are not permitted at Harrah’s Resort SoCal. At Dive, only food purchased at Harrah’s Resort SoCal will be permitted. Please be sure to bring and present your receipt at Check-in.

• Should I sign up for Caesars Rewards?

  Yes! As a Caesars Rewards member you’ll earn free Hotel stays, shopping and dining discounts, concert tickets, free play and more. Plus, the rewards you earn can be used at over 50 Caesars Entertainment properties nationwide. To sign up, swing by the Caesars Rewards Center at Harrah’s Resort SoCal or visit: Caesars.com/myrewards

• How can I find out about this month’s promotions or offers?

  There are several easy ways to find your offers and promotions. When visiting Harrah’s Resort SoCal, stop by one of our Promotional Kiosks and swipe your Caesars Rewards® card or stop by the Caesars Rewards Center to talk with a team member. You can also download the Caesars Rewards app to check your offers anywhere, anytime. Monthly promotions can also be found at HarrahsSoCal.com/gaming-promotions.