Below are some frequently asked questions related to our current policies. For a complete overview of our Health & Sanitation Plan visit HarrahsSoCal.com/health-and-sanitation.
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A: Face masks are required at Harrah’s Resort SoCal if you are not vaccinated. At this time we are also recommending face masks indoors for all guests.
A: Yes, Valet services are available for all guests.
A: Some Resort amenities have been updated as part of our Health & Sanitation Plan:
A: Yes. Guests can cancel or change their reservation 48 hours prior to their reservation arrival date (Hotel local time). If changes are not received 48 hours prior to Check-in, a penalty of $81 will be charged. No show penalty fee is $81. For additional details on reservations or cancellations please visit HarrahsSoCal.com/rooms-suites.
A: Smoking of tobacco products is allowed in designated smoking areas. All Table Games and bars are currently designated as non-smoking areas. At Dive, smoking is permitted in the Main Pool and Swim-up Bar areas only. Smoking is not permitted in the Lazy River area. Marijuana and drugs are not permitted at any time.
A: Face masks are required at Harrah’s Resort SoCal if you are not vaccinated. At this time we are also recommending face masks indoors for all guests.
A: For refund questions please refer to the original point of purchase.
A: There are several easy ways to find your offers and promotions. When visiting Harrah’s Resort SoCal, stop by one of our Promotional Kiosks and swipe your Caesars Rewards® card or stop by the Caesars Rewards Center to talk with a team member. You can also download the Caesars Rewards app to check your offers anywhere, anytime. Monthly promotions can also be found at HarrahsSoCal.com/gaming-promotions.
A: Yes! For a complete list of our current Health & Sanitation plan visit: HarrahsSoCal.com/health-sanitation.
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